To reset the password for a user:
From the User List on the left side of the administration security window, highlight the User Code and corresponding Name for the user id you want to reset the password for.
Click the Reset Password button in the lower left corner of the screen.
A dialog box will appear with the following message The password for <user code> has been cleared.
Click OK to close the dialog box.
The password for that user is now blank, the user or an administrator can log in without a password and reset the password to another value.